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Letter from the Chairman

Mike EskewAt UPS, we’ve always believed our success depends upon balancing economic, social and environmental objectives. From electric vehicles in New York City in the 1930s to the establishment of The UPS Foundation in 1951, UPS has operated in a responsible manner throughout our 100-year history.

Today, customers, employees and investors are increasingly concerned about how a company conducts itself. They expect transparency, which is the foundation for trust between our company and our stakeholders. That’s why we are proud of the fact that in 2002 we became the first in our industry to publish a sustainability report. We set measurable goals and each year report on our progress.

This year we are moving forward in a number of important areas. Most notably, we have achieved one of our safety goals a year ahead of schedule. Through technology and innovation we are gaining efficiencies that conserve energy and reduce emissions. And, in communities around the world, UPS is lending a helping hand to those most in need through volunteer activities aimed at fortifying the more than 200 countries and territories we serve every day.

Sustainable business practices have served UPS well since our inception in 1907 and remain guiding imperatives as we enter our second century.

Mike Eskew

Mike Eskew
Chairman and CEO

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