Policies & Procedures

We’ve developed these policies and procedures that guide UPS’s efforts to operate in a more sustainable manner.

Environmental Management System

UPS has in place an extensive Environmental Management System (EMS) in the United States for monitoring environmental performance and following up on issues and opportunities that may arise from our monitoring activities. We developed our EMS to mirror most of the principles of the ISO 14001 standard. To ensure that our policies are practiced, we employ Region Environmental Managers and District Environmental Coordinators throughout our operations. Their role is to monitor and maintain compliance with environmental regulations, to train other operational personnel, and to raise awareness regarding all environmental aspects of our operations.

Training programs to assist Environmental Coordinators cover a wide range of topics, including water and air quality, automotive environmental procedures, hazardous waste management, spill response plans, underground storage tanks and others.

Our environmental training and auditing programs identify areas for improvement and outline strategies. We use a number of metrics to manage our compliance effort.

Outside the United States, all UPS facility operations have environmental programs guided by the UPS Global Environmental Standards Manual. This manual mirrors the environmental programs in the United States, and is largely consistent with the ISO 14001 structure. The manual provides environmental guidelines and specific detail for compliance with environmental regulations as determined by national, provincial, state, and local laws. Region Environmental Managers work directly with facility personnel to ensure environmental compliance is maintained.

We are currently certified to ISO 14001 in a number of locations in Europe within our Supply Chain and Freight business segment in response to business demands. We are taking a similar approach in the U.S.

UPS Corporate Climate Change Statement

As a global transportation company, UPS acknowledges that greenhouse gas emissions impact the climate and pose a serious challenge to the environment—and ultimately the global economy. It is the responsibility of all segments of society to improve energy efficiency and to reduce carbon emissions in the atmosphere. UPS prides itself on its current, numerous sustainability initiatives, and being a responsible corporate citizen. Our long-term strategy is to optimize the processes that consume non-renewable resources. We also recognize that UPS is a critical component of our customers’ supply chains, and that we have an obligation to help them operate in a more environmentally sustainable way.

To view this statement in its entirety, visit the UPS Pressroom.

Environmental Policy

In an effort to maintain a leadership role in protecting the environment, we continually strive to improve technology and environmental performance. All our people are responsible for pollution prevention, resource conservation and compliance with applicable environmental laws and regulations.

We comply with current regulatory and government agency requirements, and follow our own environmental policy and guidance statements in order to meet specific sustainability objectives.

Professional Conduct & Anti-Harassment Policy

UPS encourages a positive work environment through its Professional Conduct and Anti-Harassment Policy, which prohibits harassment based on race, national origin, sex, gender identity, sexual orientation, age, disability, or religion. All employees receive a detailed orientation on this policy when they join the company, and this training is refreshed regularly.

UPS Diversity & Inclusion Policy

UPS has clear workplace policies and practices, and maintains aggressive training programs to ensure all employees are treated with respect and dignity.

Additional practices include:

  • Operating on a personal basis founded on teamwork and first-name relationships.
  • Promotion from within.
  • Practicing objective, careful hiring methods.
  • Encouraging and assisting employee development by communicating regularly with employees.
  • Providing training opportunities and recognizing accomplishments.
  • Compensating employees fairly and maintaining a safe work environment.
  • Shunning favoritism.
  • Respecting each employee’s point of view.

Looks like your cookies are disabled or your browser doesn't support JavaScript.

You'll need both to access this site. Simply adjust your cookie settings or switch to a compatible browser to enjoy our expert advice and content.