Making real progress in sustainability demands a keen sense of the issues, trends and topics.

UPS Horizons
Sustainability Insights and Updates | December 2019
Listen, Learn, Lead
Suzanne Lindsay-Walker


By Suzanne Lindsay-Walker
UPS Chief Sustainability Officer

Someone once told me that in order to lead, you must first listen and learn. I've taken that advice to heart since joining UPS three months ago – meeting with employees, visiting facilities and learning from those who have led sustainability on the front lines for decades. I've been inspired by UPS's leadership, most recently demonstrated by introducing groundbreaking range-extended electric vehicles in the UK, and investing in more than 6,000 natural gas-powered trucks to expand our fleet of alternative fuel and advanced technology vehicles.

And continuing UPS's long-standing commitment to transparency, we issued our 17th annual Sustainability Report, Creating our Tomorrow, Sustainably. The digital-first, fully-interactive Report highlights 2018 initiatives that advanced sustainability for our communities, customers and across our own operations to create a more sustainable tomorrow.

While we're proud of these accomplishments, we know there is much more to do. Our business sits at the intersection of rapid urbanization and e-commerce growth, which are accelerating congestion, pollution and climate change. A range of stakeholders – from customers and employees, to environmental NGOs and local governments – are increasingly holding us accountable to address these issues.

I'm humbled by the opportunity to lead UPS's sustainability team and help shape what's next. But this work cannot be done in a silo. It will take all of us – UPSers as well as external stakeholders – to determine which aspects of UPS's global sustainability strategy we should continue, start or even stop. It will also require us to accept responsibility for the impacts we generate and continue collaborating with stakeholders to create new solutions that help solve our shared challenges.

As we explore the next generation of sustainability at UPS, I invite you to let us know where you think UPS should focus our efforts and how you'd like to get involved. Send your ideas to
Package Car

Eric Bippus

4 ways compressed natural gas will enhance your fleet

By Eric Bippus
Agility Fuel Solutions

In November, UPS and Agility Fuel Solutions announced one of the most important compressed natural gas (CNG) deals in the trucking industry. UPS's new $450 million investment contributes to a market projected to grow to 1.2 billion gasoline gallon equivalents (GGE) by 2025. With investments of this caliber, it's no wonder CNG is poised to become a leader among alternative fuels, presenting a realistic solution for greenhouse gas (GHG) reductions because of low costs and existing infrastructure.

Here are four key reasons why we think fleet owners should strongly consider CNG when planning for conversions and new purchases:

1. CNG supports fleet sustainability goals. Compressed natural gas contains methane (CH4), which burns cleanly from fossil fuel deposits or the decomposition of food waste, sewage, refuse or manure. As a low-carbon, clean-burning fuel, CNG can reduce GHG emissions up to 17 percent compared to conventional diesel or up to 90 percent when using RNG produced from landfills, dairy farms and other bio sources.

The latter – non-fossil, renewable natural gas (RNG) – is also referred to as biogas or biomethane and transported from its source to the point of use by pipeline, then compressed to high pressures and stored on vehicles as CNG. UPS's newly procured trucks, featuring Agility Fuel Solutions' CNG fuel systems, can interchangeably use conventional natural gas or RNG.

2. CNG has cost benefits compared to diesel. CNG fuel prices at the pump are significantly lower than diesel, partly because the fuel is cheaper to begin with, and, in the case of biogas, because of renewable fuel credits ("RINs") and California low-carbon fuel standard (LCFS) credits partially passed along to the end user to incentivize fleets to convert to CNG.

CNG can also help fleets reduce their maintenance and operating expenses. Because natural gas is a small molecule that burns cleanly, emissions after treatment on a CNG truck are a simple three-phase catalyst. There's no need for expensive and maintenance-intensive diesel particulate filters or selective catalyst reduction systems (SCR) systems.

3. Picking the right clean transportation provider can enable success. Because CNG on-board fuel takes up to approximately four times the volume of diesel, CNG storage can be a large and complex system on a truck. Having a lightweight, durable and reliable CNG storage system helps keep costs down.

Agility Fuel Solutions is a vertically integrated manufacturer of fuel storage systems, as well as lightweight carbon composite CNG cylinders. With end-to-end design, manufacturing and in-house aftermarket support, Agility Fuel Systems delivers quality, low-cost, reliable products to fleets.

4. The moment for CNG is now. You don't have to wait for new technology to be ready for the market. CNG is available today and already deployed at scale by major fleets like UPS.

In addition to being as clean or cleaner (with biogas) and cheaper to operate than other fuel options, CNG is widely used already in transit and refuse fleets, as well as in tens of thousands of trucks in North America.

You can see the full-length version of this story here.
New Climate
Featured Stories
We chose a few favorites from our Longitudes blog for you

The new climate for business

Aron Cramer, President and CEO, BSR
The diverse and powerful assets of business are essential if we are to build a resilient, fair and sustainable economy. But to do so, business, as usual, is no longer an option. How can we foster large-scale collaboration to solve our greatest challenges? … Read more

Creating our tomorrow, sustainably

Juan Perez, Chief Information and Engineering Officer, UPS
The best way to predict the future is to create it. We're choosing to create a future that is connected, sustainable and inclusive… Read more

Innovation and entrepreneurship can cut waste and fuel the circular economy

Antonia Gawel, Head of Circular Economy Initiative, World Economic Forum
We have moved toward an economy of disposability where the valuable resources we extract are going to waste and causing harm to people and planet. It's time for a system reboot… Read more
Here are a few highlights to keep you up-to-date

UPS Continues To Increase Electric Fleet In Germany By Converting Diesel Vehicles

UPS announced plans to convert 33 diesel vehicles to electric or hybrid for use in several German cities. The project is part of ZUKUNFT. DE, an initiative sponsored by the German Federal Ministry of Transport and Digital Infrastructure to make package delivery more sustainable… Read more

UPS Honored As One Of America's Most JUST Companies By Forbes And JUST Capital

UPS was recognized by Forbes and JUST Capital on the annual "JUST 100" list for the fourth consecutive year. The company also scored first in the transportation categories for community, customers and the environment… Read more

UPS Recognized On Dow Jones Sustainability World Index For Seventh Consecutive Year

UPS named to the Dow Jones Sustainability World Index (DJSI World) for the seventh consecutive year and the Dow Jones Sustainability North America Index for the 15th straight year… Read more
Here's Where You'll Find Us


PHOENIX| GreenBiz 20


DETROIT| Climate Leadership Conference

Suzanne Lindsay-Walker, Chief Sustainability Officer, and other UPSers will discuss UPS's approach to enabling the circular economy.

In Case You Missed It

WEBINAR | Supercharging Electric Vehicle Fleets

GreenBiz executive editor Joel Makower led a discussion with UPS, Cross River Partnership and UK Power Networks Services about a new generation of sustainable urban delivery services in London. The recording is available here.
This publication was created to bring you sustainability insights and stories that we hope will inspire you. A new issue will be provided every few months. We welcome your comments and ideas. Drop us a line:
"Our horizon is as distant as our mind's eye wishes it to be."
~ Jim Casey, UPS Founder and CEO, 1954
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