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Diversity At a Glance

Diversity At a Glance

An Integrated Approach to Diversity & Inclusion

Diversity At a Glance

An Integrated Approach to Diversity & Inclusion

UPS is a global company—and is becoming even more so as much of the world’s economic and population growth continues to occur in emerging markets. We must ensure that the demographics and experiences of our workforce and supply base reflect the wide range of customers we serve. These are among the reasons that UPS views diversity and inclusion as a top business priority.

We have the potential to do more and be more by integrating often disparate efforts into a well-coordinated strategy that leverages people and resources across a complex global organization. By cultivating a diverse and inclusive environment, we can increase talent engagement, foster innovation, enhance customer service, and ultimately drive better financial performance.

See how we’re taking an integrated approach to diversity across our key stakeholder groups of employees, customers, suppliers, and communities, embracing the dynamics of different backgrounds, experiences, and perspectives to propel our growth.

Illustration of EMPLOYEES


Energizing a fair, inclusive, and authentic workplace for employees that embraces and invests in the growth of committed people who bring varied experiences, backgrounds, and expertise to every aspect of the business.


Global Business Resource Groups
Illustration of CUSTOMERS


Supporting customers around the world who bring varied business opportunities and challenges, and growing together by ensuring success and well-being.


Countries and Territories
Illustration of COMMUNITIES


Creating opportunities and empowering all people in the thousands of communities where UPSers live and do business every day.

$15 Million

in Diversity & Inclusion Investments From The UPS Foundation
Illustration of SUPPLIERS


Using combined expertise to serve customers’ evolving needs and the sustainable growth of UPS.

$2.6 Billion

Spent With Small & Diverse Suppliers in 2018

The BRG Community Continues to Grow

At a large company like UPS, it’s natural for employees to want to find their niche. With hundreds of thousands of employees worldwide, it’s also highly likely that employees of all backgrounds will be able to find others like them. Business Resource Groups (BRGs) help make those connections across 10 different communities: African American, Asian, Hispanic/Latino, Focus on Abilities, LGBT & Allies, Millennials, Multicultural, Veterans, Women’s Leadership Development, and Working Parents.

BRGs enable employees to network, discuss their experiences in the workplace, take part in professional development, and participate in programs and events that support UPS as a whole. Each BRG community has multiple chapters, and the groups have continued their rapid growth, from 176 in 2017 to more than 200 in 2018. Demonstrating the importance of BRGs to our business growth, CEO David Abney and Chief Diversity & Inclusion Officer Eduardo Martinez held two question-and-answer sessions via videoconference with BRG chairs, co-chairs, and members during 2018. UPSers across the globe participated in the event, asking questions about how BRGs can support UPS’s growth, building our millennial workforce and progressing toward our 20 million volunteer hours by 2020 goal.

Pride Walk

Additional Diversity Stories:

Creating Opportunity Through Trade

UPS and The UPS Foundation have launched a training and communication program that will foster inclusive and sustainable development of women-owned businesses.

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Jobs That Know No Limits

A cooperative effort between UPS and the Louisville-based Coalition for Workforce Diversity is designed for people with a range of disabilities.

Read More