UPS logo

Trends Driving Tomorrow

Trends Driving Tomorrow

How We’re Responding to Global Megatrends

Trends Driving Tomorrow

How We’re Responding to Global Megatrends

UPS’s global logistics network carries 3 percent of the world’s gross domestic product (GDP) on a daily basis. Here are the principal dynamics shaping how that network evolves in the future.


A growing share of the world’s population lives in cities.

UPS is investing in sustainable urban logistics solutions that reduce congestion and pollution in cities, and in new types of delivery vehicles, such as electric bicycles and tricycles that can easily maneuver through dense urban centers. Today, we are working on more than 30 pilot projects in cities around the world.


Emerging economies are fueling GDP growth.

UPS’s transformation strategy focuses on four strategic growth imperatives, one of which is expanding our reach in emerging and high-growth markets around the world. We are enhancing services in these markets through programs that empower small business customers and help them grow to participate fully in the global economy.


More people will continue to buy more things online.

Advances in data analytics and automation technology help us better manage surges in package volume throughout our network. We continue to innovate new delivery solutions, such as UPS My Choice® services and UPS Access Point™ locations, to enhance customer convenience and provide more flexible deliveries.


Emissions and pollutants from fossil fuel combustion and other sources are accelerating the impacts of climate change and poor air quality in cities.

UPS recognizes that GHG emissions impact the climate and pose a serious challenge to the environment and global economy. The scale of our global integrated logistics network enables multimodal transport to ensure environmentally efficient delivery for our customers. Through route optimization, alternative fuel and fleet innovations, and city collaborations to create delivery solutions that reduce pollution and congestion, we are advancing toward a lower-carbon and more resilient future.


Competition for talent is steep as organizations aim to build a workforce fit for the future.

UPS is among the world’s largest private employers, which means we are continually on the search for new talent, especially during the holiday shipping season. A reinvigorated focus on the employee experience and a new employment branding strategy are helping us attract and retain skilled candidates. We are reaching a wider audience of candidates through in-person hiring events and social media outreach, and using innovative digital platforms to improve employee onboarding and training.

Sources: 1 Grayline Group; 2 The United Nations; 3 Fortune; 4 Swiss Re Institute; 5 Digital Commerce 360; 6 Shopify Plus and Statista; 7 World Business Council for Sustainable Development; 8 World Health Organization; 9 Man Power Group; 10 Korn Ferry Institute

Additional Transformative Vision Stories:


A Transformative Strategy for a Changing World

The world is changing fast and UPS is not taking its leadership position for granted, according to CEO David Abney.

Read More

Sustainability at UPS

Our integrated network and scale position us to transport and deliver products for many of our customers more efficiently than they could do on their own. Read about our strategy, material issues and goals.

Read More

2018 Progress Toward Our Aspirations

Sustainability goals keep us focused on what’s ahead. Learn about the progress we made in 2018.

Read More