What makes Bryce’s story remarkable is that he came to UPS through the Transitional Learning Center (TLC), a cooperative effort between UPS and the Louisville-based Coalition for Workforce Diversity. The program is designed for people with a range of disabilities including Down syndrome, autism, and visual and hearing losses.
Individuals are placed with UPS by Options Unlimited, a nonprofit job placement service for those with disabilities. In groups of six or fewer, participants undergo two weeks of classroom and hands-on training covering UPS-specific methods and procedures, in addition to soft skills like teamwork and stress management. They are encouraged to try several different operational jobs to determine the best fit. TLC has graduated 304 employees since it was established in 2014. Many graduates, like Bryce, still work at UPS and have gone on to mentor others.
“You cannot prosper without being an inclusive company,” says Scott Gregory, Training & Retention Manager at the Worldport facility. “This program gives different perspectives, it gives different points of view, and it makes folks challenge each other in the way we think. It’s making our company better and stronger.”
Photo: Bryce Clayton, Part-Time Worldport Operations Supervisor
The word ‘can’t’ is not in my vocabulary at all