Innovation Driven

Innovating to Deliver Our Most Critical Shipments

Healthcare and life science shipments come with unique demands. Temperatures are precisely controlled. Conditions must be continuously monitored. And when lives are affected, delays are not an option.

Better meeting the needs of the healthcare and life sciences industries is one of UPS’s strategic priorities, and we are rapidly improving our technology and capabilities in this space, including the delivery of shipments to remote areas. For example, we are working with Gavi, The Vaccine Alliance, and other partners in Uganda to ensure safe cold storage of vaccines by truck and boat. The results of an initial pilot showed that the partnership increased vaccine coverage and availability in the region. Given these encouraging results, the Uganda Ministry of Health has indicated its interest in expanding commodities and service territory to the entire country.

UPS Flight Forward has been exploring ways to support the fight to stop the spread of COVID-19. In 2019, UPS Flight Forward and Matternet initiated an ongoing drone delivery service at WakeMed’s flagship hospital and campus in Raleigh, North Carolina, completing more than 3,700 flights to date under the Federal Aviation Administration (FAA)’s Part 107 rules. The companies later initiated service at the University of California San Diego Health system, also under the FAA’s Part 107 rules. In 2020, UPS Flight Forward is using drones to deliver prescription medicines from a CVS pharmacy to The Villages, Florida for the largest U.S. retirement community, home to more than 135,000 residents. Through UPS Flight Forward, UPS is investing in drone transport, which offers a time-sensitive, convenient delivery option for medicines, while supporting social-distancing efforts to protect our healthcare heroes.

Wakiso District
Wakiso District

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