UPS logo

Recruitment

Recruitment

Growing the UPS Team

Recruitment

Growing the UPS Team

“What does it mean to be a UPSer?” our latest recruiting video on social media asks. Viewers asked themselves this question as well—more than 1.6 million times.

That’s the type of response we need to support ongoing hiring needs, including bringing on more than 100,000 employees each holiday season to keep pace with our company’s rapid growth. The video introduced prospective employees to Future You, our new employment branding strategy and the centerpiece of our recruitment efforts. Future You content was developed in 12 languages and shared on social media, on the UPS jobs website, in hiring initiatives, and in career fair collateral. Improvements to the professional hiring process also included a new job definition process, which has led to faster responses to job postings. In addition, we have established key performance indicators and talent advisor guides to help standardize recruitment practices.

Our biggest day of the year for hiring was Brown Friday in October, during which we connected with more than 50,000 candidates interested in opportunities during the peak season. We hosted more than 170 hiring fairs nationwide.

We are also working to attract a diverse workforce throughout the year, launching a new integrated recruiting strategy for reaching colleges and universities, diverse organizations, and veterans. In line with this strategy, we piloted a college brand ambassador program through which summer interns returned to their campuses and represented UPS during the fall semester. A social campaign related to this effort resulted in more than 4.2 million impressions.

At a new sortation and distribution center in Atlanta, we took a special approach. UPS created more than 3,000 new jobs for Atlanta residents and partnered with the Center for Working Families and the United Way of Greater Atlanta to recruit and hire employees, especially veterans. The Center for Working Families developed an innovative program, now called the UPS Community Recruitment Initiative, which acts as a centralized talent pool for ready-to-work job candidates who live near the Atlanta facility. To further serve the thousands of employees from surrounding communities now working for UPS, Atlanta’s public transit network installed its first stop on private property at the new UPS site.

Being a UPSer “starts with moving forward—as an individual, as a team, as a global difference-maker,” the Future You video explains. We’re pleased to welcome the thousands of employees who have recently joined the team.

Additional Talent & Teamwork Stories:


Promoting Safety Around the Globe

The UPS Safety Relay started small, but before long, it traveled—literally—around the world, connecting UPS employees with a message of camaraderie and teamwork.

Read More

Preserving the Past, Preparing for Tomorrow

Throughout our 112-year history, UPS has reinvented itself again and again. Today, we’re on a mission to be bolder, faster, and more responsive.

Read More

In the Pilot’s Seat

To make our global expansion plans a reality, we need aircraft that can carry goods around the world—and highly trained crewmembers to pilot planes safely.

Read More

Crunching the Numbers on Safety

UPS assembles data to better understand the scope and underlying causes of safety risks.

Read More