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Sustainability Strategy

Sustainability Strategy

Sustainability at UPS

Sustainability Strategy

Sustainability at UPS

Sustainability is an inherent part of UPS’s strategy and business operations. As a global leader in logistics and supply chain solutions, we transport packages and freight, facilitate international trade, and apply advanced technology to efficiently manage the world of business. In this role, we have the opportunity to reduce greenhouse gas (GHG) emissions for the supply chains of many businesses.

Our integrated network and scale position us to transport and deliver products for many of our customers more efficiently than they could do on their own. Therefore, operating more sustainably benefits not only UPS, but also our customers, reducing the emissions intensity of supply chains worldwide. Given the far-reaching impacts of all that we do, UPS has set an ambitious goal to reduce the absolute GHG emissions of our global ground operations 12 percent by 2025. This goal is backed by three supporting targets to spur the use of renewable fuels and new technologies throughout our operations: by 2020, one in four of the vehicles we purchase will employ alternative fuel or advanced technology; by 2025, 40 percent of all ground fuel will come from sources other than conventional fuels and 25 percent of total electricity will come from renewable sources. Our scale works in our favor here as well: our investments in innovative technologies pave the way for sustainable benefits and market adoption.

Scale benefits us in other ways, too. We employ more than 481,000 people and reach thousands of communities across more than 220 countries and territories. As a result, our view of sustainability is broad and interconnected, extending beyond the environment to include the long-term economic viability of our business and that of our customers, the empowerment of our people, and the needs of communities around the world. Employee safety is a top priority and we have set goals to reduce instances of lost-time injuries and auto accidents. And we are a valued community partner. By the end of 2020, UPS aims to have volunteered 20 million hours, planted 15 million trees, and made $117 million in annual charitable contributions through The UPS Foundation.

Our Global Network

Who We Serve


Countries and Territories

58 Million

UPS My Choice® Members
as of 5/31/19

10.6 Million

Customers Daily

Where We Go

  • Americas
  • Asia-Pacific
  • Europe
  • Indian Subcontinent, Middle East, & Africa (ISMEA)
  • USA
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5.2 Billion

2018 Package Volume

20.6 Million

Packages Daily


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564 Owned and Leased Aircraft
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10,000+ Alternative Fuel or Advanced Technology Vehicles
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28,000 UPS Access Point™ Locations
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2,500 Worldwide Operating Facilities
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2,320 Daily Flight Segments
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123,000 Vehicles
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481,000+ Global Employees


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Global Small Package

Full spectrum of ground and air package shipping services

Logistics & Distribution

Solutions that manage the flow of goods from receiving and storage to processing and shipping

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Insurance & Financing

Traditional and nontraditional financial and payment services through UPS Capital®

Freight Forwarding

A global portfolio of brokerage, less-than- truckload and full truckload services, and air and ocean freight

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Material Issues to Focus Our Efforts

As we continue to refine our sustainability strategy, we consider macro trends, global frameworks such as the U.N. Sustainable Development Goals, and stakeholder feedback, which serve as inputs to identify issues that are material to our business. The topics below have emerged as priorities for our stakeholders and our long-term business success, and shape our global sustainability strategy, commitments, and initiatives. The following topics are covered in this Progress Report or in the GRI Content Index available at

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  • Data Privacy
  • Digital & Physical Asset Security
  • Package Contents Responsibility
  • Transparency & Reporting
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  • Congestion
  • Emissions & Fuel Supply
  • Greenhouse Gas Policy
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  • Emerging Markets
  • Global Trade
  • Humanitarian Relief & Resilience
  • Management of Third-Party Representatives
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  • Employee Health, Safety & Wellness
  • Ethical Conduct Labor Relations
  • Recruitment & Development
  • Safe Driving
  • Workforce Diversity & Inclusion

Sustainability Goals


1% Improvement

Lost Time Injury Frequency

3% Improvement

Auto Accident Frequency

2% Improvement

Employee Engagement Index


$117 Million

Total Charitable Contributions

20 Million

Global Volunteerism Hours (Cumulative)

15 Million

Global Forestry Initiative Tree Plantings (Cumulative)


12% by 2025

Reduction in Absolute GHG Emissions in Global Ground Operations

25% by 2025

Electricity From Renewable Sources

40% by 2025

Alternative Fuel as a Percentage of Total Ground Fuel

25% by 2020

Total Vehicles Purchased Annually That Are Alternative Fuel or Advanced Technology Vehicles

Additional Transformative Vision Stories:

A Transformative Strategy for a Changing World

The world is changing fast and UPS is not taking its leadership position for granted, according to CEO David Abney.

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How We're Responding to Global Megatrends

UPS’s global logistics network carries 3 percent of the world’s gross domestic product on a daily basis. Here are the principal dynamics shaping how that network evolves in the future.

Read More

2018 Progress Toward Our Aspirations

Sustainability goals keep us focused on what’s ahead. Learn about the progress we made in 2018.

Read More