Making real progress in sustainability demands a keen sense of the issues, trends and topics.

UPS Horizons
Sustainability Insights and Updates | August 2020
Arrival EV
Suzanne Lindsay-Walker

Accelerating Sustainable Solutions

By Suzanne Lindsay-Walker
UPS Chief Sustainability Officer

Since 2003, UPS has been reporting on our sustainability efforts, offering a comprehensive look into our progress, challenges and opportunities. I'm thrilled to share our latest Sustainability Report, Accelerating Sustainable Solutions, which showcases efforts during 2019. Some of the highlights include:

  • Achieving four of our 2020 community and workforce goals one year early
  • Expanding our fleet of 10,300 lower-emission delivery vehicles
  • Making the largest-ever U.S. investment in renewable natural gas, which will reduce emissions by 1+ million metric tonnes – the equivalent of taking 216,000 cars off the road
  • Continued innovating last-mile delivery options by launching UPS Flight Forward™ drone airline, one of the first certified by the U.S. Federal Aviation Administration (FAA)
  • Published our first-ever Sustainability Accounting Standards Board (SASB) Report, enhancing ESG disclosure for investors
While reducing our environmental footprint is a critical part of UPS's sustainability approach, equally important is our commitment to support communities, and engage and empower employees. In 2019, we invested more than $1 billion in employee training and development programs, and continued providing disaster relief to communities around the world. Most recently, we announced action steps to raise awareness around racial equality and social justice issues, including pledging one million volunteer hours in support of underserved Black communities, advocating for legislative change and expanding internal trainings and discussion forums.

I invite you to explore the Report and read the stories below to learn about our collaborations with customers, partners and the amazing UPSers we work with every day.

Danielle Jezienicki

Sustainability Through Collaboration

By Danielle Jezienicki
Director of Sustainability, Grove Collaborative

Sustainability is more than just a checkbox for businesses these days – it's a requirement for success.

Making a social and environmental impact through your business has become table stakes, as consumers expect brands to take a stand on a growing number of topics material to their business and its long-term success.

While every business has its own unique sustainability journey, I'm proud to work for a company like Grove Collaborative, which has prioritized it from the beginning. Grove's mission is to make household products good for people and the planet.

We are an online retailer dedicated to making and selling effective products that prioritize human and environmental health, providing consumers with a seamless alternative to conventional products. From home essentials to personal care items, Grove Collaborative creates products that exceed our rigorous standards around health and safety while meeting the highest bar of effectiveness through testing.

We're also a Certified B Corporation, which means we prioritize and verify social and environmental outcomes, public transparency and legal accountability to balance profit and purpose. This designation is important to us, as it highlights our mission to use our business as a force for good.

Three focus areas
Our sustainability efforts focus on three areas: plastic, trees and carbon. We're now the first and only 100-percent plastic neutral retailer in the world (we collect an equivalent amount of ocean-bound plastic as our products use), but our goal is to be plastic-free by 2025.

You can see the full-length version of this story here.
UPS ebike
Featured Stories
We chose a few favorites from our Longitudes blog for you

The Power of the Pedal

Peter Harris, International Sustainability Director, UPS
In 1907, two teenagers with one bicycle between them started a business running errands, shuttling notes and telegrams and making home deliveries by foot and by bike. Eventually, their fledgling messenger service became what is now UPS… Read more

From Bean to Cup: Sustainability Across the Supply Chain

Kika Buhrmann, Vice President of Business to Business, Nespresso
In today's marketplace, consumers look for more than just quality and price when making a purchasing decision – sustainability and sourcing are more important than ever… Read more

How to Make E-Commerce More Sustainable in the Age of COVID-19

Ann Starodaj, Senior Director of Sustainability, Optoro
Online shopping has become an essential way consumers access goods during the coronavirus pandemic. But many retail chains generate up to 75 percent of their revenue from brick-and-mortar stores in non-pandemic times – meaning they're now looking for other ways to sell and move their inventory… Read more

Taking Pride in Equality for All

Erika Nance, Founder, Pride Box
The call for respect and appreciation remains a core issue for humanity. We applaud those who step forward to forge the way for love and inclusion across all communities… Read more
Here are a few highlights to keep you up-to-date

The UPS Foundation Commits US$3 Million to Gavi to Expand Innovative Last Mile Delivery Network and Bring Essential Vaccines to Children in Hardest to Reach Communities

The new support will enable Gavi to continue to strengthen supply chain networks that deliver life-saving vaccines to children in the world's poorest countries, and expand coverage of essential childhood vaccines with the mission of eliminating childhood deaths from avoidable diseases… Read more

UPS Calls For Justice And Reform To Advance Equality

UPS announces actions in support of justice, reform and equality for Black Americans in response to the killings of Ahmaud Arbery, George Floyd, Breonna Taylor and others… Read more
Here's Where You'll Find Us (Virtually, for now)


GreenBiz Circularity '20

Crystal Lassiter, Senior Director of Global Sustainability, will share more about UPS's reverse logistics solutions.


MOVE America

Crystal Lassiter will join a panel to discuss how UPS is reimagining sustainable logistics in cities.


WEBINAR | Will Plastic-Free July Survive the Coronavirus?

Patrick Browne, Director of Global Sustainability, joined Anthony Rossi of Loop and Mary Mazzoni of Triple Pundit to discuss reusable packaging in the time of coronavirus. The recording is available here.
This publication was created to bring you sustainability insights and stories that we hope will inspire you. A new issue will be provided every few months. We welcome your comments and ideas. Drop us a line:
"Our horizon is as distant as our mind's eye wishes it to be."
~ Jim Casey, UPS Founder and CEO, 1954
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