Diversity and Inclusion

Diversity & Inclusion

As a global company, UPS’s values are rooted in the diversity and inclusion that thrives inside and outside our walls. Read more about our D&I initiatives:

An Integrated Approach to Diversity & Inclusion

UPS is a global company—and is becoming even more so as much of the world’s economic and population growth continues to occur in emerging markets. With hundreds of thousands of employees around the world, UPS has a unique opportunity to effect positive change in the world through a commitment to diversity and inclusion within our own workplace. We work closely with our customers, communities, suppliers and employees to advance a company culture that embraces diversity, cultivates inclusion and fosters open participation from those with different ideas and perspectives.

UPS views diversity and inclusion as a top business priority. By cultivating a diverse and inclusive environment, we can increase talent engagement, foster innovation, enhance customer service, and ultimately drive better financial performance.

In support of this mission, UPS’s definition of diversity extends beyond race, age, and gender to include differences in ethnicity, sexual orientation, gender identity, education, religion, physical ability, values, backgrounds, and experiences. Inclusion occurs when everyone has an opportunity to fully participate in creating UPS’s business success and is valued for their distinctive skills, experiences, and perspectives.

See how we’re taking an integrated approach to diversity across our key stakeholder groups of employees, customers, suppliers, and communities, embracing the dynamics of different backgrounds, experiences, and perspectives.

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The BRG Community Continues To Grow

Image of the BRG community

As one of the world’s largest employers, UPS employs people from all cultures, backgrounds, lifestyles, and experiences. In such a large company, it’s natural for employees to want to connect, network, and learn from others outside of normal work teams. An important way they can do this is through employee hubs known as Business Resource Groups (BRGs).

The BRG program started as a pilot in 19 UPS locations in 2006 with Women’s Leadership Development (WLD) and has grown exponentially into more than 200 chapters worldwide across 10 total BRG categories: African American, Asian, Hispanic/Latino, Focus on Abilities, LGBT & Allies, Millennials, Multicultural, Veterans, WLD, and Working Parents. Each BRG is supported with advisors and sponsors from senior management who help them grow and support the business in unique ways.

BRGs enable employees to network, discuss their experiences in the workplace, take part in professional development, and participate in programs and events that support UPS as a whole. BRGs also enhance UPS’s growth, build our millennial workforce, and helped to achieve our 20 million volunteer hours by 2020 goal one year early.

BRGs not only provide a way for employees to connect and help UPS be a better global citizen; they are also creating significant business value. For example, members of the New York–based WLD BRG dressed in UPS’s brown uniforms and spent the day on the road with package car drivers to help drive business growth. They educated potential customers about diversity and innovation at UPS — and generated 300 sales leads in the process.

Read more from one of our BRG leaders here.

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Empowering Women in Technology

Empowering Women in Technology

Being a woman in a technology-driven career can often mean being the only woman in the room. So, in 2019, UPS launched its Leadership Summit focused on increasing the representation of women in technology at UPS.

The agenda included listening sessions featuring the next generation of female leaders and workshops that equipped allies with tools to better support women at UPS. With more than 100 leaders in attendance at UPS’s Innovation Center in New Jersey, the event provided an opportunity to connect, collaborate, and enhance greater diversity and inclusion. Insights gathered during the Summit were used to develop a women-in-tech roadmap for 2020 and beyond.


Watch the video here.

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Supplier Diversity

We believe that working with suppliers who reflect the markets we serve helps build customer loyalty, contributes to economic development of communities and provides the expertise and innovation we need to outperform the competition. It is these beliefs that inspired the formal launch of UPS’s Supplier Diversity Process in 1992.

As a part of the process, we make the following pledge to each and every diverse supplier:

  • We will have designated employees at the corporate, regional and district offices who assume the responsibility of reviewing business opportunities for your company’s products and/or services.
  • We will work with potential suppliers who qualify to do business with UPS and help them meet our product specifications.
  • We will review your application and certification(s) as quickly as possible and inform you of potential business opportunities when available.

Visit ups.com/SupplierDiversity for eligibility requirements and supplier registration details.

For Additional Information
Regarding our diverse supplier guidelines, please email diversity@ups.com or contact us at:

Corporate Supplier Diversity
UPS
Building 1, Floor 5
55 Glenlake Parkway, NE
Atlanta, GA 30328

Telephone: (866) 577-0632
Fax: (404) 828-8225

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Learn more about sustainability efforts at UPS in our 2019 Report: Accelerating Sustainable Solutions