Volunteer Efforts

Jim Casey Community Service Award Winner: Mary Jeane Okada

With focused efforts on community safety, diversity, and inclusion, the environment, and volunteerism, The UPS Foundation is upholding our mission to build stronger, safer, more resilient, and inclusive communities around the world. Learn more about our volunteer efforts below:

We’re more than UPS employees. We are your neighbors. We live and work in your community, and we are dedicated to volunteering time, sharing knowledge and donating funds to make it better. At UPS, there’s a culture that supports community service, helping us harness our collective effort in ways that make a real difference around the globe.

UPS employees are passionate about making the world a better place, which is why they contribute millions of volunteer hours to their local communities and their favorite nonprofit organizations each year. The UPS Foundation provides those organizations with the operational expertise, leadership development and technology enhancements needed to tackle today's societal challenges.

While volunteerism is a year-round priority, we place special emphasis on community service every October in celebration of UPS's Global Volunteer Month. Some UPSers use this time to help with volunteer projects put on by their team or department, while others spend their time volunteering with organizations on their own. At the end of Global Volunteer Month, The UPS Foundation awards a $10,000 grant in each of its region and business units to one of the nonprofit organizations receiving UPS volunteer efforts.

The 20 Million by 2020 Pledge

To reinforce our commitment to making a real difference in the world through volunteering, in 2014 UPS pledged to complete 20 million hours of global volunteerism and community service by the end of 2020. By achieving this goal, UPS’s total volunteer hours will increase more than 12% and non-profits will receive assistance valued at more than $460 million. UPSers, friends, and family contributed 3 million volunteer hours in 2018, driving our 2011-2018 cumulative total volunteer hours to more than 18.7 million.

Jim Casey Community Service Award

The Jim Casey Community Service Award is given to a UPSer who demonstrates an exceptional commitment to helping others in their community. Each year, one employee out of more than 480,000 active UPSers is selected and recognized for demonstrating an exceptional commitment to helping others in their community and is UPS’s way of recognizing those UPSers who going above and beyond in giving back to their community. Established in 1995, the award celebrates the UPS spirit and legacy of volunteerism and the outstanding community service of our people.

The employee is nominated by colleagues from their district, country or business unit for the award. The competitive selection process narrows down the nominees to choose one person for the honor, who then serves as the volunteer ambassador for the year.

The UPS Foundation provides the winner with a $10,000 grant. Each of the 14 regional winners receive a $5,000 grant, and the recipients designate the nonprofit organization that will receive the funding.

Support From Afar - 2019 Jim Casey Community Service Award Winner

Japan Global Business Services Customer Service Manager Mary Jeane Okada, was chosen for this prestigious achievement in 2019.

Typhoon Haiyan, known as Super Typhoon Yolanda in the Philippines, was one of the strongest tropical cyclones ever recorded. When it made landfall in the central part of the country in 2013, it brought along turbulent winds and heavy rains resulting in flooding, landslides, and widespread damage. Mary, a native of the Philippines, felt she needed to help.

Mary led efforts to build a church and library to serve as a safe haven for children in the Philippines following the storm. She was able to do all this while living and working in Japan, almost 2,000 miles away. This is one example of her commitment to making a difference. Mary volunteers an average of 50 to 60 hours per month reaching communities throughout Asia.

Previous Jim Casey Winners:

Local Grants Program

The UPS Foundation allocates local funding for each of UPS's regions, districts, and business units around the world so our employees can determine which organizations will best address the unique needs of their communities. For an organization to be eligible, UPS volunteers must log a minimum of 50 group hours of community service into the Neighbor to Neighbor System, aligned with The UPS Foundation’s four focus areas, and be nominated by UPS's local Community Involvement Committee.

Corporate Grants Program

The UPS Foundation provides funding to nonprofits around the world by partnering with the world's most preeminent organizations dedicated to advancing our four focus areas. The organizations that qualify are solicited each year to provide impact reports and data analysis on how UPS is helping them to make a measurable difference in communities around the world.

Funding for these organizations is ultimately decided on by The UPS Foundation Leadership.

One premier organization in the volunteerism space is Points of Light.

The UPS Foundation’s funding of Points of Light has helped to enable volunteer based solutions, increase disaster preparedness and the capacity to respond to disaster, spur international growth of volunteerism, engage veterans in volunteer services and provide services to strengthen nonprofits to more effectively engage volunteers.

Learn more about The UPS Foundation’s efforts in our 2018 Report: The Logistics of Caring